Information We Collect

When you contact us for corporate flower arrangements or gift services, we gather information you supply willingly. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us offer a tailored service that aligns with your business needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

PaperHarborCrest respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We regard the protection of your personal data as a priority and implement suitable technical and organizational controls to safeguard it. This includes secure storage, encrypted communications, and restricted access to personal information within our organization.

Although we deploy robust security practices, no internet transmission method is completely foolproof. We continually enhance our security practices to guard against evolving threats.

Your Privacy Rights

You have important rights regarding your personal data. Depending on applicable laws, you may have the right to access, correct, delete, or limit how your data is used.

To exercise these rights, contact us using the details provided at the end of this policy. We will respond within a reasonable timeframe as required by applicable law.

Data Retention

We retain personal data only as long as necessary to deliver our services and fulfill legal obligations. Retention periods vary by data type and the purpose for which it was collected.

Cookies and Website Tracking

We employ cookies and related technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies enable us to store your preferences and evaluate site performance.

You can adjust cookie settings in your browser. Some cookies may be disabled, which could affect site functionality. For more details on our cookie practices, please review our Cookie Policy.

Links to External Websites

Our site may include links to third-party sites or services. This privacy policy covers only PaperHarborCrest and our site. We are not accountable for the privacy practices of external sites.

We encourage you to review the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We might revise this privacy policy from time to time to reflect evolving practices, offerings, or legal obligations. When substantial amendments occur, the "Last Updated" timestamp at the policy's top will be revised.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we process your data, please reach out to us.